The Organization as a Three-Dimensional Learning Matrix

Abstract

The traditional organizational hierarchy and the two-dimensional organizational matrix are legacy systems of the industrial age which are fraught with coordination, bureaucracy, power and other problems. Instead, we suggest a three-dimensional learning matrix as the ideal organizational structure for the information-age.

            According to Biomatrix Systems Theory, an entity system (such as an organization), consists of outward-, inward-, and self-directed activity systems (or functions). These interact with each other in a matrix-like manner and thereby give rise to a three-dimensional organizational matrix.

            If strategic performance management is channeled by a three-dimensional structure, the organization is optimally coordinated. If performance management is practiced in a learning manner and knowledge repositories are structured according to the matrix, the organization is wired for ongoing change and development, allowing it to adapt and even reinvent itself in response to the changes in its business environment.