Project Governance: A Systems Approach Towards Simpler, Better and Faster


  • Carin Venter North West University


project governance, critical systems heuristics, systems approach


This paper describes an empirical study that analysed and improved project governance, in terms of health monitoring and reporting, and ultimately decision making capabilities relating to large capital (mega) projects. The researcher applied boundary critique to analyse monitoring, reporting and decision making mechanisms embedded in the governance process and system—she applied Werner Ulrich’s critical systems heuristics to confirm that the process/system is flawed, and identify shortcomings. These were improved upon, and the process as well as associated system were improved upon and streamlined.

Author Biography

Carin Venter, North West University

I am a senior lecturer in the School of Computer Science and Information Systems on the Vanderbijlpark (Vaal Triangle) campus of the North-West University, South Africa. I teach Data Warehousing to 4th year BSc IT students, and supervise postgraduate students. I also teach Systems Thinking, as well as Research Paradigms and Methods. Furthermore, I act as the deputy director of the school, coordinate research and postgraduate activities, serve on various faculty committees, and direct community engagements. I do research, and mentor junior staff members to do research. I have published in scholarly journals and presented research at various local and international academic conferences.
Before joining the academia, I was employed in industry where I gained vast experience in IT/IS service management and enablement, IT/business alignment, IT project/portfolio management and governance, as well as decision support enablement in a capital project environment.



How to Cite

Venter, C. (2019). Project Governance: A Systems Approach Towards Simpler, Better and Faster. Proceedings of the 63rd Annual Meeting of the ISSS - 2019 Corvallis, OR, USA, 63(1). Retrieved from