Management-led Participative Continuous Process Improvement


  • Siddhesh Pradeep Joshi Oregon State University
  • Javier Calvo-Amodio Oregon State University


Continuous Process Improvement, Lean Manufacturing, Cynefin Framework, Nominal Group Technique, System of System’s Methodologies, Kaizen


Continuous process improvement is one of the foundations for any Lean or Six-Sigma implementation. This typically requires to find and maintain solutions to problems and to achieve this, a precise understanding of the system state is required. Implementing solutions without assessing the system state, can risk the whole Lean or Six Sigma program. Continuous process improvement is exercised at every level of organization with the assist of a variety of tools. Jishuken one of such continuous process improvement tools, which uses cross-organizational and cross-functional teams to tackle a broad range of process improvements (from operational level to strategic level). Jishuken is adept at handling, according to the Cynefin framework, system states where the cause and effect relationship is evident (ordered) and within a unanimous team environment (unitary). However, Jishuken does not offer any guidance to handle system states wherein the cause and effect relationship may not be evident (unordered) and/or the team environment may not be unanimous (pluralistic). This research uses a complementary approach to enhance Jishuken’s capabilities with Cynefin framework. As a result, six system states are proposed, and their accompanying operational definitions are provided. This results in a conceptual model that offers flexibility to Jishuken process practitioners to operate in different system states. 

Author Biographies

Siddhesh Pradeep Joshi, Oregon State University

Siddhesh Pradeep Joshi, B.E. is a MS candidate in the School of Mechanical, Industrial, and Manufacturing Engineering (MIME) at Oregon State University.

Javier Calvo-Amodio, Oregon State University

Javier Calvo-Amodio,PhD. is an assistant professor and Director of the Change and Reliable Systems Engineering and Management Research Group (CaRSEM) in the School of Mechanical, Industrial and Manufacturing Engineering (MIME) at Oregon State University. His areas of interest include systems-based design of solutions to complexproblems in socio-technical systems, engineering and systems management, engineering economics, and engineering education.  



How to Cite

Joshi, S. P., & Calvo-Amodio, J. (2019). Management-led Participative Continuous Process Improvement. Proceedings of the 62nd Annual Meeting of the ISSS - 2018 Corvallis, OR, USA, 1(1). Retrieved from



Systems Engineering and Systems Modelling