Venter, C., and R. Goede. “A PRACTICAL APPLICATION OF CRITICAL SYSTEMS THINKING TO IMPROVE A BUSINESS INTELLIGENCE SYSTEM’S BUSINESS REQUIREMENTS”. Proceedings of the 61st Annual Meeting of the ISSS - 2017 Vienna, Austria, vol. 2017, no. 1, Jan. 2018, https://journals.isss.org/index.php/proceedings61st/article/view/3092.