Corporate level Managerial Knowledge as a Complex Adaptive System


  • Luz Maria Rivas EAFIT University


Complex adaptive systems (CAS), Multi-business firm, Managerial knowledge, Corporate strategy


Managing a single business demands knowledge regarding how to create and sustain competitive advantage. Additionally, managing a multi-business firm requires the coordination of business diversity and the capturing of synergies, thus increasing managerial complexity. These challenges demand a different type of knowledge. Based on qualitative research, this paper presents a conceptual model of corporate knowledge as a complex adaptive system (CAS) in which multilevel agents, synergy stimuli, adaptive responses and systems of action make up the aforesaid knowledge. Managerial knowledge at the corporate level is tacit, collective, integrative and collaborative. This research uses the complex case study approach for a Colombian multi-business firm, focusing on the top management team. The resulting method helps to enhance the conception of managerial knowledge at the corporate level and facilitates the decentralization of decision-making.

Author Biography

Luz Maria Rivas, EAFIT University

Assistant Professor 

Organization and Management Department

Business School

Universidad EAFIT



Administration Doctorate

Eafit University with HEC of Montreal



How to Cite

Rivas, L. M. (2017). Corporate level Managerial Knowledge as a Complex Adaptive System. Proceedings of the 59th Annual Meeting of the ISSS - 2015 Berlin, Germany, 1(1). Retrieved from



SABI: Dialogue in Systems Applications in Business and Industry