Value Orchestration Platform for ICT security services


  • Takafumi Nakamura Fujitsu FSAS Inc.
  • Kyoichi Kijima Tokyo Institute of Technology, Graduate School of Decision Science and Technology


Service System Modeling, Value Co-Creation Process, Value Orchestration Platform, Curation, Risk Management, Information and Communication Technology (ICT)


This paper explains the service science approach to ICT security. The first half of 2011 should prove to be the “year of the breaches.”  We saw numerous security breaches targeting high-profile organizations such as, Sony PlayStation, Lockheed Martin, and a dozen of other companies and government organizations. Mitsubishi heavy industries have suffered security attack from anonymous group. The attack, which involved several types of data-stealing malware on Mitsubishi computers, occurred in August 2011. The impacts of the security breach are quite sever for enormous number of people’s private information and top secret information in corporations (or governments) were disclosed in those cases. The damage of the corporate in terms of reliability and economy are enormous. However the security is a non-functional requirement therefore it tends to be ignored at ICT design phase to implement security requirement. The service science approach to ICT security shed a light to the ICT security area to maximize ICT security measures and investments. This paper provides the concept of value orchestration platform for ICT security services. Firstly we survey the current ICT security market, and we conceptualized this situation as two parties’ model between customers and providers. Then we use ICT security standard as security service platform. This enables us to visualize current ICT security venerability or inappropriate investments. Lastly we conceptualize this solution as three parties’ model (i.e. value orchestration platform) between customers, providers and security service platform providers. We conclude that the three parties’ model contribute maximizing ICT security measures and investments as value orchestration platform.

Author Biographies

Takafumi Nakamura, Fujitsu FSAS Inc.

Takafumi Nakamura has his doctoral degree in science from Tokyo Institute of Technology and is a senior managing IT architect with Fujitsu. He is Senior Vice President at Fujitsu FSAS Inc. He has over twenty years experience as ICT infrastructure architecture in Japanese market and five years experience in Australian market. His research interests include software development, technical support for ICT systems, strategic maintenance planning, development support technologies and risk management. He is a member of the International Society for the Systems Sciences (ISSS).

Kyoichi Kijima, Tokyo Institute of Technology, Graduate School of Decision Science and Technology

Dr. Kyoichi Kijima is Professor of Systems Science, Tokyo Institute of Technology, and also serves as Visiting Professor at Hull University Business School, UK and at Bandung Institute of Technology, Indonesia.

He served as President of the International Society for the Systems Sciences (ISSS) in 2007 and is currently a trustee of the Society. He is currently Vice President of the International Society for Knowledge Systems Sciences (ISKSS) as well as  the International Federation of Systems Research (IFSR) and a Member of the International Academy of Systems and Cybernetic Science (IASCS)

His main research interest is in systems science, especially in decision systems science and service systems science. He has been conducting a Service Science, Solutions and Foundation Integrated Research Program funded by Japan Society of Science and Technology since 2010. He is also now serving as Director of “Training Program for Design Innovators of Social Service Values” funded by Ministry of Education, Japan.

He not only has published around eighty refereed papers in high quality international journals but also is a member of the international editing committee for Systems Research and Behavioral Sciences, Journal of Service Technology and Management, Risk Management, International Journal of Knowledge and Systems Science and others.




How to Cite

Nakamura, T., & Kijima, K. (2013). Value Orchestration Platform for ICT security services. Proceedings of the 56th Annual Meeting of the ISSS - 2012, San Jose, CA, USA. Retrieved from



Service Systems Science