KNOWLEDGE MANAGEMENT: A PRACTICAL GUIDE

Abstract

Knowledge is increasingly regarded as the only sustainable source for continuous innovation and competitive advantage of persons, organisations and nations in the 21^st century where economies and human-ecology well-being are said to be knowledge-based, and knowledge management as an indispensable means for survival, growth and betterment. Adopting a pragmatist and holistic perspective, this article introduces readers to the theories and practices of knowledge-oriented management in organisations, which covers purposeful coping of three differentiated yet related areas: knowledge assets, knowing processes and knower relations. It suggests that a systems approach that promotes synergy between efficiency, creativity and legitimacy will increase opportunities for organisations in the search for competitive advantage and sustainable prosperity.