Avalos, Elvira. “INNOVATION THROUGH KNOWLEDGE SCIENCE AND KNOWLEDGE MANAGEMENT SUPPORTED BY SOFT SYSTEMS METHODOLOGIES”. Proceedings of the 54th Annual Meeting of the ISSS - 2010, Waterloo, Canada 54, no. 1 (August 25, 2010). Accessed November 28, 2020. https://journals.isss.org/index.php/proceedings54th/article/view/1394.