Project Governance: A Systems Approach Towards Simpler, Better and Faster

Carin Venter


This paper describes an empirical study that analysed and improved project governance, in terms of health monitoring and reporting, and ultimately decision making capabilities relating to large capital (mega) projects. The researcher applied boundary critique to analyse monitoring, reporting and decision making mechanisms embedded in the governance process and system—she applied Werner Ulrich’s critical systems heuristics to confirm that the process/system is flawed, and identify shortcomings. These were improved upon, and the process as well as associated system were improved upon and streamlined.


project governance, critical systems heuristics, systems approach

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