HUMAN CAPITAL MANAGEMENT INNOVATION FOR MEXICAN LODGING THROUGH AUTOPOIESIS AND SELF-ORGANISATION

Authors

Keywords:

Autopoiesis, Self-organisation, SMEs, Human Capital Management, SSM, VSM

Abstract

In the context of the Mexican hospitality sector, Small and Medium Enterprises (SMEs) are considered important agents given their participation in the generation of jobs and new business relations, nevertheless their closure rate in the first two years of operation is high. In addition, these companies face structural problems that limit their capabilities to attenuate the variety of the environment and, simultaneously, improve their operations. This paper, presents a proposal through the complementarity between the Soft Systems Methodology and the Viable System Model to build a structure that allows the human capital management to influence a state of self-organisation based on precepts of the Autopoiesis Theory. As a result, a model that integrates self-regulation, autonomy and learning to support self-management of human capital was obtained to adapt continuously to its current context.

Author Biographies

Juan Enrique Nuñez-Ríos, Universidad Panamericana, Campus Guadalajara.

Professor at Escuela de Ciencias Económicas y Empresariales

Jacqueline Yvette Sánchez-García, Universidad Panamericana, Campus Guadalajara.

Professor at Escuela de Ciencias Económicas y Empresariales

Ricardo Tejeida-Padilla, Instituto Politécnico Nacional

Tenured Professor at Instituto Politécnico Nacional, México.

Ana Lilia Coria-Páez, Instituto Politécnico Nacional

Tenured Professor at Instituto Politécnico Nacional, México.

Published

2018-05-16

How to Cite

Nuñez-Ríos, J. E., Sánchez-García, J. Y., Tejeida-Padilla, R., & Coria-Páez, A. L. (2018). HUMAN CAPITAL MANAGEMENT INNOVATION FOR MEXICAN LODGING THROUGH AUTOPOIESIS AND SELF-ORGANISATION. Proceedings of the 62nd Annual Meeting of the ISSS - 2018 Corvallis, OR, USA, 1(1). Retrieved from https://journals.isss.org/index.php/proceedings62nd/article/view/3357

Issue

Section

SABI: Systems Applications in Business and Industry