, Centro de Investigación en Computación del Instituto Politécnico Nacional, Mexico
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Proceedings of the 59th Annual Meeting of the ISSS - 2015 Berlin, Germany Vol. 1 No. 1 (2015): Proceedings of the 59th Annual Meeting of the International Society for the Systems Sciences - Information Systems Design and Information Technology
CUSTOMER RELATIONSHIP MANAGEMENT SYSTEMIC MODEL IN MEXICAN SMALL, MICRO AND MEDIUM ENTERPRISES FOR THE HOTELIER SECTOR
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