, SEPI ESIME-ZACATENCO del INSTITUTO POLITECNICO NACIONAL, Mexico

• Proceedings of the 59th Annual Meeting of the ISSS - 2015 Berlin, Germany Vol. 1 No. 1 (2015): Proceedings of the 59th Annual Meeting of the International Society for the Systems Sciences - Information Systems Design and Information Technology
  CUSTOMER RELATIONSHIP MANAGEMENT SYSTEMIC MODEL IN MEXICAN SMALL, MICRO AND MEDIUM ENTERPRISES FOR THE HOTELIER SECTOR
  Abstract  PDF