PLANNING MODEL FOR CONTINUOUS IMPROVEMENT OF THE COMMUNICATION SYSTEM IN MEXICO

CIRILO GABINO LEON, CIRO DAVID LEON, EDUARDO VEGA

Abstract


Communication systems are used to send information from one place to another through different media: the space, optical fiber, metallic wiring, etc. The most common systems are television, radio, infrared, satellite, telephone, and voice on IP, just to name a few. The general idea is to continuously improve the way of transmission, in order to assure that the addressee gets the information generated by the source in a fast, cheap, safe and truthful way. The model used in this article consists of five stages: first is the Reference Projection, in which a problem in the system is detected, using the techniques of Kawakita Jiro (TKJ), analytical hierarchal structuring and the principle of Pareto; in the normative planning the mission of the system is established; in the strategic planning a solution for the detected problems is proposed; the organizational planning describes the resources needed for the problematic case to be solved; and the fifth stage is an evaluation about the feasibility of the solution.

Keywords


planning model; communication systems; Kawakita-Jiro technique; principle of Pareto; Ozbeckahn model

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