UNDERSTANDING UNIVERSITY MANAGEMENT USING SYSTEM DYNAMICS SIMULATIONS, A REVIEW BASED ON RESEARCH EXPERIENCES

Maria Cristina Serrano Guzman, Ricardo Sotaquira Gutierrez, Lilia Nayibe Gelvez Pinto, Jose Daniel Cabrera Cruz

Abstract


University management implies a great variety of decisions that need to be made in order to maintain financially affordable programs that successfully meet the educational demand and thus achieving a generally understood goal which is that the University works as a self-sustainable system. The Systems Thinking research group (GPS) has developed a variety of projects which main purpose was to use System Dynamics modeling to support University management at Universidad Autónoma de Bucaramanga. A detailed revision of these projects is presented to distinguish common objectives, methods and strategies, organizational learning experiences and along with them, a variety of uses of System dynamics tools that are to be discussed leading towards an extensive reflection about organizational complexities beyond management strategies.

Keywords


System Dynamics, Computer-based Simulations, University Management, Organizational Learning, Systems Thinking

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